Cancellation & Refund Policy
At Millionaire.email, every email address is a unique, custom-created digital asset. Because of this, we have a strict no-refund policy once your order enters verification or has been fulfilled.
🔄 Order Cancellation
You may request to cancel your order within 1 hour of purchase — before identity verification begins.
To cancel:
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Include your order ID and the reason for cancellation
If your request is received after 1 hour or after identity verification has started, your order cannot be cancelled.
💸 Refund Policy
We do not offer refunds for any completed orders due to the nature of our service:
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Each @millionaire.email address is custom-made, verified, and reserved exclusively for you
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Once issued, your email cannot be resold, reassigned, or revoked
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Identity verification services, once initiated, are non-reversible and non-refundable
Refunds will not be issued for:
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Change of mind
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Non-use of the email address
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Missed communications due to incorrect contact information
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Delays within the stated 3–7 day processing window
🛡️ Exceptions (Rare Cases)
Refunds may only be considered in the following exceptional cases:
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If we are unable to verify your identity after multiple attempts and your email was never delivered
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If your requested email is not available and no alternative can be agreed upon
In such cases, you may request a full or partial refund at our discretion.
🧾 Need Help?
For any issues, please contact:
📧 support@millionaire.email
We’re happy to assist you through any delivery or setup concerns.